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Bilingual (Spanish) Benefits Counselor

micro1 is looking for Bilingual (Spanish) Benefits Counselors to help evaluate and improve AI systems on government services topics.

United States$35–$50 per hour
Hiring companyMicro1
Application process4.3 / 5Based on 6 reviews
Work experience4.7 / 5Based on 7 reviews

About the role

You’ll use your Spanish fluency and benefits experience to check that questions sound like real Spanish-speaking residents and that answers are correct, clear, and useful. Accuracy comes first.

Responsibilities

  • Review sample questions in Spanish and English and flag any that don’t sound like what real people ask.
  • Write rubrics that define a correct, complete answer in your area of expertise (Medicare, passports, veterans benefits, student loans, or National Parks).
  • Evaluate AI-generated answers in Spanish against your rubrics, flagging errors, omissions, mistranslations, and wording that is unclear or unnatural.
  • Share clear written feedback with the project team, working asynchronously.

Required skills

  • Clear, precise writing in both languages.

Preferred skills

  • Experience with more than one of the areas above.
  • Experience interpreting or translating professionally.
  • Experience creating guides, FAQs, or training materials in Spanish.
  • Experience helping a diverse range of clients, including rural and low-literacy communities.

Experience and education

No AI experience is needed; your domain knowledge is what matters.

  • Experience in at least one of: Medicare, passports, veterans benefits, student loans or financial aid, or National Park services.
  • 1+ years counseling or assisting the public in that area (benefits counselor, case manager, community health worker, or similar).

Language requirements

  • Native or professional Spanish and English.

Schedule details

Time Commitment: 10-20 hours/week, short-term project.

Able to start quickly and commit 10-20 hours/week, with more availability toward the end of the project.

Eligibility

Work arrangement: Fully remote

Eligible countries: United States

  • US-based

Compensation details

$35–$50 per hour.

More about the hiring companyMicro1
Posting details

Employer posted

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