You’ll use your State Department experience to check that questions sound like real applicants and that answers are correct on complex cases. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.
Responsibilities
Review sample passport and citizenship questions and flag any that don’t sound like what real people ask.
Write rubrics that define a correct, complete answer for complex cases, such as lost, stolen, or damaged passports, name changes, and citizenship documentation.
Cover situations involving minors, custody, and applicants born or living abroad in your rubrics.
Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
Share clear written feedback with the project team, working asynchronously.
Required skills
Former State Department experience in a passport agency (Passport Specialist/Adjudicator) or consular section (Consular Officer).
Working knowledge of citizenship and nationality rules and passport eligibility.
Clear, precise writing.
Preferred skills
Experience with document fraud detection.
Experience with name change and identity documentation cases.
Experience creating guides, FAQs, or training materials.
Experience helping a diverse range of applicants, including non-English-speaking customers.
Experience and education
1+ years adjudicating or advising on passport or citizenship matters.
Schedule details
Time Commitment: 20-30 hours/week, short-term project.
Able to start quickly and commit 20-30 hours/week.
Thriveth makes AI data-training work easier to find, understand, and navigate. We replace uncertainty with clear opportunities, realistic expectations, and insights from real application journeys.