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Consular Officer / Passport Specialist

micro1 is looking for former Consular Officers and Passport Specialists to help evaluate and improve AI systems on passport and citizenship topics.

United States$50–$70 per hour
Hiring companyMicro1
Application process4.3 / 5Based on 6 reviews
Work experience4.7 / 5Based on 7 reviews

About the role

You’ll use your State Department experience to check that questions sound like real applicants and that answers are correct on complex cases. Accuracy comes first. No AI experience is needed; your domain knowledge is what matters.

Responsibilities

  • Review sample passport and citizenship questions and flag any that don’t sound like what real people ask.
  • Write rubrics that define a correct, complete answer for complex cases, such as lost, stolen, or damaged passports, name changes, and citizenship documentation.
  • Cover situations involving minors, custody, and applicants born or living abroad in your rubrics.
  • Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
  • Share clear written feedback with the project team, working asynchronously.

Required skills

  • Former State Department experience in a passport agency (Passport Specialist/Adjudicator) or consular section (Consular Officer).
  • Working knowledge of citizenship and nationality rules and passport eligibility.
  • Clear, precise writing.

Preferred skills

  • Experience with document fraud detection.
  • Experience with name change and identity documentation cases.
  • Experience creating guides, FAQs, or training materials.
  • Experience helping a diverse range of applicants, including non-English-speaking customers.

Experience and education

  • 1+ years adjudicating or advising on passport or citizenship matters.

Schedule details

Time Commitment: 20-30 hours/week, short-term project.

Able to start quickly and commit 20-30 hours/week.

Eligibility

Work arrangement: Fully remote

Eligible countries: United States

Location: Remote.

US-based

Compensation details

$50–$70 per hour.

More about the hiring companyMicro1
Posting details

Employer posted

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