Insurance Expert
In this hourly, remote contractor role, you will work as an Insurance Subject Matter Expert (SME) to review AI-generated insurance responses and/or create expert insurance content, evaluating reasoning quality and step-by-step decision-making while providing precise written feedback.
Hiring companySME Careers by SuperAnnotate
About the role
You will assess solutions for accuracy, clarity, regulatory/compliance awareness, and adherence to the prompt; identify errors in policy interpretation, coverage analysis, claims handling logic, underwriting reasoning, risk assessment, exclusions/endorsements, and terminology; fact-check technical insurance information; write high-quality explanations and model solutions that demonstrate correct methods; and rate and compare multiple responses based on correctness and reasoning quality.
Important: There is no immediate project for this role; however, if qualified, you will be among the first experts we reach out to when relevant opportunities arise. This will also provide you with access to future projects available through our expert network.
Why Work with SME Careers?
- Be a part of a forward-thinking team and help us train AI to communicate more effectively.
- Shape the Future of AI
Your work directly contributes to how AI systems learn and communicate.
- Your Schedule, Your Rules
Set your own hours and work around your life.
- Weekly Pay
Receive fast, reliable payments once work is approved.
- Community Rewards
Get rewarded for referrals with ongoing bonus income.
Responsibilities
- Develop AI Training Content: Create detailed prompts and gold-standard outputs across coverage analysis, claims scenarios, underwriting decisions, and policy communication.
- Optimize AI Performance: Evaluate and rank AI responses to improve correctness, completeness, clarity, and compliance-aware reasoning.
- Ensure Model Integrity: Test AI outputs for inaccuracies, misleading guidance, inappropriate certainty, and bias; validate reliability across use cases.
Experience and education
- Bachelor’s degree (or higher) in Business, Finance, Risk Management, Insurance, Law, or a related field (or equivalent professional experience).
- 5+ years of professional experience in insurance (claims, underwriting, brokerage, actuarial support, risk management, compliance, or operations).
- Strong understanding of insurance fundamentals: policy structure (insuring agreement, definitions, conditions, exclusions), endorsements, limits/deductibles, and coverage triggers.
- Comfortable with coverage and claims reasoning across one or more lines (e.g., P&C, commercial lines, auto, homeowners, liability, health, life).
- Ability to evaluate decisions for internal consistency (facts → policy language → coverage position → documentation), including edge cases and ambiguity.
- Clear written communication skills, including the ability to explain complex policy concepts in plain language.
- Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones.
- Professional designations (e.g., CPCU, AINS, ARM, CIC, AU) are a plus.
- Prior experience with AI data training/annotation, claims QA, underwriting QA, policy drafting/review, or insurance editorial work is strongly preferred.
Language requirements
- Strong attention to detail when identifying missing facts, incorrect assumptions, misapplied definitions, or unsafe/unsupported recommendations; minimum C1 English proficiency.
- Interview language: English.
Assessment requirements
Required
Eligibility
Work arrangement: Fully remote
Applicant eligibility: 17 eligible countries
View all 17 eligible countries
Eligible countries: Bangladesh, Bhutan, Brazil, Cambodia, Germany, India, Indonesia, Malaysia, Nepal, Pakistan, Singapore, Sri Lanka, Thailand, Philippines, United States, Timor-Leste, Vietnam
Compensation details
Up to $70 per hour.
More about the hiring companySME Careers by SuperAnnotate

