You’ll use your visitor experience to check that questions sound like real park visitors and that answers are correct and useful. Accuracy comes first.
Responsibilities
Review sample national park questions and flag any that don’t sound like what real visitors ask.
Write rubrics that define a correct, complete answer on park passes, entrance fees, permits, and reservations.
Cover park regulations, visitor safety, and trip planning questions in your rubrics.
Evaluate AI-generated answers against your rubrics, flagging errors, omissions, and outdated guidance.
Share clear written feedback with the project team, working asynchronously.
Required skills
Working knowledge of park regulations and visitor safety.
Clear, precise writing.
Preferred skills
Experience with digital reservation and pass systems (such as Recreation.gov).
Experience delivering interpretive programs.
Experience creating guides, FAQs, or training materials.
Experience helping a diverse range of visitors, including rural and non-English-speaking guests.
Experience and education
No AI experience is needed; your domain knowledge is what matters.
Current, former, or seasonal National Park Service experience (park ranger, interpretive ranger, or visitor services staff).
1+ years answering visitor questions or working with passes, permits, reservations, or fees.
Schedule details
Time Commitment: 15-25 hours/week, short-term project.
Able to start quickly and commit 15-25 hours/week.
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