Posted 25 Mar 2026
Founder’s Office – Associate (Strategy & Operations)
We are looking for a Business Generalist to work closely with the Founder and help execute, coordinate, and deliver important business initiatives.
Hiring companyMacgence
About the role
You will not be restricted to one function. Instead, you will learn the business end-to-end and play a key role in making things move faster and smoother.
This role is ideal for someone who:
- Likes working across multiple functions.
- Can handle ambiguity.
- Takes ownership from idea → execution → delivery.
- Wants long-term growth in a fast-growing startup.
Who Should Apply
- This role is perfect for someone who:
- Wants exposure to all parts of a business.
- Enjoys execution, coordination, and problem-solving.
- Wants a long-term career path in a startup.
- Aspires to grow into leadership roles.
What We Offer
- Direct mentorship from the Founder.
- Ownership of real, high-impact projects.
- Fast learning and growth.
- Performance-based incentives.
- Long-term career opportunity.
Responsibilities
- Project Ownership & Execution:
- Take ownership of assigned projects from start to finish.
- Convert high-level ideas into clear tasks and timelines.
- Coordinate with internal teams, vendors, and stakeholders.
- Track progress daily and ensure on-time delivery.
- Identify risks early and resolve execution issues.
- Perform basic quality checks before final delivery.
- Cross-Functional Coordination:
- Act as a bridge between Founder, Operations, Clients, and Teams.
- Ensure clear communication and follow-ups.
- Maintain task trackers, dashboards, and reports.
- Ensure nothing falls through the cracks.
- Founder & Business Support:
- Support the Founder with execution of priorities.
- Prepare summaries, notes, and action items from discussions.
- Help with research, documentation, and presentations.
- Assist in setting up SOPs and internal processes.
- Operations & Process Support:
- Help streamline internal workflows.
- Improve coordination and efficiency across teams.
- Support hiring drives, onboarding, and internal initiatives.
- Maintain structured documentation.
Required skills
- ✔ High ownership & accountability.
- ✔ Strong execution mindset (“get things done”).
- ✔ Excellent communication (written & verbal).
- ✔ Very organised and detail-oriented.
- ✔ Comfortable with ambiguity & fast changes.
- ✔ Strong follow-up discipline.
- ✔ Problem-solving attitude.
- ✔ Mature, trustworthy, long-term mindset.
- Experience managing multiple tasks and stakeholders.
- Comfortable with Google Sheets, Docs, basic PM tools (Notion / Trello / Asana).
- Willingness to work closely with the Founder.
- Ability to handle urgency when required.
Experience and education
- 1–4 years experience in startups, operations, project coordination, consulting, or similar roles.
More about the hiring companyMacgence


