Media Search Analyst - English (Canada)
In this role, you will evaluate how well media search results align with real user intent across multiple search modalities.
Hiring companyTELUS Digital
About the role
Every day, billions of people search for music, shows, and apps across global platforms. They type a query expecting to find exactly what they're looking for. But those search results only make sense if AI understands not just the words people search for, but the cultural meaning behind them. Your deep knowledge of how people in your market actually consume media — which shows matter to which communities, how music preferences shift across regions, what streaming platforms mean to your culture — is the bridge between what people search for and what algorithms learn to recommend. That cultural translation is irreplaceable.
Your analytical judgment determines whether AI systems understand not just what people search for, but why they search, and whether the results truly serve their cultural and entertainment context.
Why this matters: When media search algorithms understand local culture, discovery becomes accurate and meaningful. Listeners find the right music, viewers discover relevant shows, and cultural expression is reflected authentically in digital systems.
Why join the project:
- Complete autonomy: Structure your contributions around your existing professional or academic schedule without predetermined hours or shift requirements.
- Fully remote environment: Work from anywhere with stable internet, using only standard equipment.
- Structured guidelines and resources: Access to detailed evaluation frameworks, media reference materials, and practical examples from day one.
- Dedicated support: Direct access to response channels for evaluation clarifications, technical issues, or administrative needs.
- Your cultural expertise is the qualification: Deep immersion in your local media landscape is the expertise this role depends on.
Independent Contractor Relationship.
This opportunity is offered on an independent contractor basis. Contributors have the flexibility to choose when and how much they work, subject to project availability and quality requirements. This opportunity is not and should not be construed as creating an employment relationship with TELUS Digital.
Responsibilities
- Parse complex media intent queries across streaming platforms, music catalogs, and application ecosystems understanding that the same search term carries different meaning across regions and age groups.
- Validate multilingual asset metadata and cross-attribute search parameters (release dates, artist affiliations, regional availability, cultural context).
- Evaluate search result relevance against detailed evaluation frameworks that account for local market nuance, regional preferences, and cultural interpretation.
- Apply structured reasoning to edge cases where metadata conflicts or cultural context shifts meaning.
- Provide detailed assessment feedback that trains media search algorithms to better reflect local culture and user intent.
Required skills
- Deep familiarity with local entertainment, music, streaming, and digital media culture.
- Structured analytical thinking and comfort with complex multi-attribute evaluation frameworks.
- Flexibility to work on varied task types.
- Experience in data analysis, project management, media localization, content curation, or cultural research (strongly valued).
- Qualification path.
- Complete your contributor profile and submit a brief background overview.
- Verify your identity through our secure identity verification process.
- Review the open-book study guide and evaluation framework (provided in your welcome materials).
- Complete an open-book qualification assessment at your own pace within the time given.
- Receive your project assignment and access credentials.
Experience and education
- Bachelor's degree in a technical, analytical, or humanities discipline (preferred).
Language requirements
- Professional fluency in English (native or near-native proficiency required).
Equipment requirements
An active Apple ID/account and having an Apple device (iPhone, iPad, Mac, or MacBook).
Reliable computer with stable broadband internet connection.
Assessment requirements
- Complete your contributor profile and submit a brief background overview.
- Verify your identity through our secure identity verification process.
- Review the open-book study guide and evaluation framework (provided in your welcome materials).
- Complete an open-book qualification assessment at your own pace within the time given.
- Receive your project assignment and access credentials.
Schedule details
Preferred availability: Flexible.
Eligibility
Work arrangement: Fully remote
Eligible countries: Canada
- Residency in Canada for the last year consecutively.
Thank you for your interest in applying for this opportunity. Please note that according to the terms of this program, candidates can not engage with or be considered for similar roles at the same time. Once you submit your application, you will not be eligible for other opportunities unless you’re not selected for this opportunity or until such time that you choose to leave the program.
Compensation details
- Compensation is based on tasks completed and project availability. Estimated earnings may vary depending on task volume and program requirements including, quality, and productivity, in accordance with the program's quality standards and guidelines.
More about the hiring companyTELUS Digital

