We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining Arabic (UAE) customer service content.
This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.
Content type: Customer service content (general).
Project duration: Ongoing.
Responsibilities
Review and refine machine-translated customer service content (help articles, UI strings, internal support documentation).
Ensure accuracy, clarity, tone, and contextual appropriateness in Arabic (UAE).
Maintain consistency across terminology, style, and meaning.
Apply feedback to support continuous quality improvement.
Complete tasks within a Translation Management System (TMS).
Communicate with Project Managers as needed to clarify expectations.
Required skills
Strong attention to detail and a quality-focused mindset.
Ability to work independently in an online environment.
Experience and education
Experience in translation, localization, or translation quality review.
Previous experience working in a TMS is a plus.
Language requirements
Native proficiency in Arabic (UAE) and strong English skills.
Assessment requirements
Successful completion of required assessments.
Schedule details
This role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary.
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